3 Ways to Improve Customer Engagement
In today’s business climate it is so important to take care of your customers better than you ever have before.
It’s important to continuously engage your customers and have as many touch points as possible. Find more ways to connect with your customers. For example companies that are engaging regularly with their customers using social media are seeing an increase in consumer loyalty.
Related: Great Habits That Will Save You Big Money This Year
3 Ways To Improve Customer Engagement
1. Embrace technology
You have to go where your clients are, so if that means getting with the digital… Continue reading
When Is It A Good Time To Sell Your Business?
Ken Davidson, local Kelowna accountant, gives his advice to business owners wondering when the “right” time is to sell your business.
I often get asked this question from Kelowna business owners. The reality of it is you don’t want to be the person who has to sell. What you want to do is plan for your sale. I talk to my clients about two different types of sales in business:
- Voluntary Sale
- Typically a sale that you have planned for through succession to a family member or transitioning out to a third party.Includes death, bankruptcy, competition overtake, etc.… Continue reading
2012 Canadian Federal Budget Report
This past March 29, 2012, Canadian Minister of Finance Jim Flaherty tabled his seventh budget. The Harper Government’s focus is on balancing the budget in the medium-term, which involves cuts to operating budgets, while also encouraging long-term economic growth with a focus on job creation and major changes impacting innovation in Canada
HIGHLIGHTS
- Deficit of $24.9 Billion for 2011-12
- Projected Deficit of $21.1 Billion for 2012-13
- No New Personal or Corporate Taxes
- SR&ED Investment Tax Credit Revised
- Old Age Security Eligibility Delayed
